Disruptive Technologies and performance in Logistics Firms: A Case Study of Sinotrans Ltd in Shanghai, China
Abstract
Disruptive technologies are playing a pivotal role in reshaping the performance landscape of logistics firms worldwide. The integration of advanced technologies, such as big data analytics, Internet of Things (IoT), and artificial intelligence (AI), has resulted in improved operational efficiency, real-time tracking, and enhanced decision-making capabilities. Automation and robotics are streamlining warehouse processes, reducing labor costs, and minimizing errors in logistics operations. As logistics firms continue to embrace disruptive technologies, the industry is witnessing a paradigm shift towards innovation-driven strategies, aiming to stay competitive in an ever-evolving digital landscape. The study adopted the descriptive research design. The target population was 20 logistics firms in Shanghai, China. The study did sampling of 15 respondents that were chosen from the target population of 20 logistics firms in Shanghai, China. Questionnaires were used to gather the data. In conclusion, the case study of Sinotrans Ltd in Shanghai, China, illuminates the transformative impact of disruptive technologies on the performance of logistics firms. Sinotrans' strategic adoption of technologies like big data analytics, Internet of Things (IoT), and artificial intelligence (AI) underscores the potential for significant operational enhancements and improved customer experiences. As the logistics sector continues to evolve, Sinotrans serves as a testament to the vital role disruptive technologies play in fostering innovation, sustainability, and competitive advantage within the industry. The study recommended that proactive investment in employee training programs to ensure a smooth transition to disruptive technologies, mitigating potential resistance and enhancing overall workforce adaptability. Additionally, fostering strategic collaborations with technology partners and startups can provide logistics firms with a continuous influx of innovative solutions, helping them stay at the forefront of technological advancements and maintain a competitive edge in the evolving industry landscape.
Keywords: Disruptive Technologies, Performance, Logistics Firms, China
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